Privacy Policy
Last updated: 2026/06/05
This Privacy Policy explains how Val Microsystems collects, uses, and protects information when you visit our website, contact us, download our software, or purchase our products.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
This website is operated by Val Microsystems (Pty) Ltd.
Website: https://www.valmicrosystems.com/
Email: info@valmicrosystems.com
We provide desktop software products.
2. Information We May Collect
We may collect limited information when you use our website, contact us, download software, or make a purchase.
This may include:
* Your name
* Your email address
* Business name, if provided
* Contact details you choose to send us
* Purchase or order information
* Basic website usage information
* Technical information such as browser type, device type, IP address, and general location
* Messages or support requests you send to us
We only collect information that is needed for normal business, support, security, downloads, payments, and communication.
3. Payment Information
Payments may be handled by a third-party payment provider.
We do not directly store your full card number, banking details, or sensitive payment information on our own website. Payment providers may collect and process payment information according to their own privacy policies and security rules.
We may receive basic purchase information, such as your name, email address, product purchased, payment status, order number, country, and tax-related details where required.
4. How We Use Your Information
We may use your information to:
* Provide access to software downloads
* Process purchases and orders
* Respond to questions or support requests
* Send important product, account, or purchase information
* Improve our website, products, and services
* Prevent fraud, abuse, spam, or security issues
* Keep basic business and accounting records
* Comply with legal, tax, or regulatory requirements
We do not sell your personal information.
5. Software Downloads
When you download software from our website, we may collect basic technical or download-related information, such as the date and time of download, IP address, browser information, and general traffic details.
This helps us protect our website, monitor downloads, prevent abuse, and understand how our products are being accessed.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to help the website work properly, improve performance, protect against bots or abuse, and understand basic website traffic.
Some cookies may be set by third-party services used on our website, such as hosting providers, security services, analytics tools, or payment providers.
You can usually control or block cookies through your browser settings, but some parts of the website may not work correctly if cookies are disabled.
7. Third-Party Services
We may use trusted third-party services to operate our website and business. These may include:
* Website hosting providers
* Domain and DNS providers
* Payment processors
* Email services
* Security and anti-bot services
* Analytics or traffic measurement tools
* File hosting or download services
These third parties may process limited information as needed to provide their services. We are not responsible for the privacy practices of third-party websites or services, so you should review their policies where applicable.
8. Email Communication
If you contact us by email or through a contact form, we may keep your message and contact details so we can reply and provide support.
We may also send important product, purchase, download, or support-related messages. We will not spam you or sell your email address.
9. Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorized access, or disclosure.
However, no website, email system, payment system, or internet-based service can be guaranteed to be completely secure. You use online services at your own risk.
10. Data Retention
We keep personal information only for as long as reasonably needed for the purposes described in this Privacy Policy.
Some information may be kept for longer where required for legal, tax, accounting, security, or business record purposes.
11. Your Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to:
* Ask what personal information we hold about you
* Request correction of incorrect information
* Request deletion of certain information
* Object to certain types of processing
* Withdraw consent where consent is used
* Request a copy of your personal information
To make a request, contact us at info@valmicrosystems.com.
We may need to verify your identity before handling certain requests.
12. International Users
Our software and website may be used by people in different countries.
By using our website or services, you understand that your information may be processed in the country where our business operates, or by trusted third-party service providers in other countries.
You are responsible for making sure your use of our software complies with the laws and requirements of the country or region where you operate.
13. Children's Privacy
Our website and software are intended for business use and are not aimed at children.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.
The latest version will always be available on our website.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Val Microsystems (Pty) Ltd
info@valmicrosystems.com
https://www.valmicrosystems.com/